Organized retail crime poses a growing challenge for the industry, with annual industry losses nearing tens of billions of dollars, according to the National Retail Federation. These crimes are far from isolated shoplifting incidents. They involve sophisticated operations by criminal organizations that systematically steal large quantities of goods and profit from those goods through reselling.
With the SAFE-T Act and similar legislation shaping guardianship decisions, organizations need to prepare comprehensive plans to defer theft and crime.
Pinkerton solutions to mitigate organized retail crime (ORC) risk
Our expertise and experience in organized retail crime can provide you with the support you need to not only investigate crime in your stores and along your supply chain but also mitigate the impact on profitability, operations, and business continuity.
Investigations
- Evidence collection and management, including via online marketplaces and social media
- Identify and track organized criminal networks
- Surveillance
- Cargo theft and product recovery
- Threat assessments and management programs to monitor localized threats
- Collaboration with law enforcement
- SCOUT Investigative Reports — due diligence for theft and fraud
Advisory and security management
- Risk and vulnerability assessments
- Risk and security advisory for trends, emerging threats, and best practices, including crime prevention through environmental design (CPTED)
- Program design and implementation
Protection and response
- Asset protection
- Cargo security/high value asset escort
- Ad-hoc and permanent protection teams for people and property
AI-powered products
- Pinkerton Crime Index for the U.S., Canada, Mexico, U.K., and Australia to monitor crime patterns and seasonality to support guardianship decision-making
Protect your organization
Safeguard your business against organized retail crime. Our comprehensive services provide the expertise, strategies, and protection you need to safeguard your organization against ORC. Contact us today to discuss how Pinkerton's ORC solutions can help mitigate risks, enhance security, and protect your bottom line.
The next step for long-term ORC solutions
Enhance your organization’s security culture, anticipate and adapt to emerging threats, and strengthen your ORC program with Pinkerton Embedded Subject Matter Experts (SMEs).
- Intelligence analysts
- Risk & security managers
- ORC risk advisors
- ORC program managers
- Investigators
- Logistics & supply chain security managers
Podcast — Combating Organized Retail Crime
Pinkerton Managing Director Mike Pentek and Director Shawn Rajabi discussed the rise of ORC and how Pinkerton is uniquely positioned to assist organizations in combating this threat.
Blog — Tackling the Surge of Organized Retail Crime: A 2023 Perspective
Learn about the ripple effect of organized retail crime and theft (ORC) and how to mitigate the impact to your business and the economy at large.
Blog — Investigating Organized Retail Crime and Theft
Rising organized retail crime and theft highlights the critical need for effective investigations strategies to prevent and combat this business risk.
Blog — Retailers Respond to Organized Retail Crime and Theft
Retailers confronting organized retail crime and theft are using a variety of methods, including professional security support experts like Pinkerton.