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Privacy Policy

Click here to go directly to California Investigative Consumer Reports Privacy Notice

Scope of this Policy

Pinkerton Consulting and Investigations, Inc. (“Pinkerton”) has created this privacy policy in order to describe how we collect, use, maintain, share and protect your personal information when you use our website, (hereinafter “Website” or “Site”) in connection with our employment screening services, security risk management services, investigations, protective security, response services and intelligence services. This privacy policy applies to information collected when you visit our Website. It does not apply to information collected in any other way, including information collected offline and information collected through our client portal. Our Website is not directed at children under the age of 13.

Changes to this Policy

Pinkerton may revise this privacy policy from time to time.  If we make material changes, we will notify you by posting a notice on our Website.

Information Collection on our Website

Pinkerton strives to limit its collection of personal information to that necessary for the offering and administration of our services.  Our Site collects the following types of information when you visit:

  • Personally identifying information; and,
  • Non-personally identifiable information.

Personally Identifiable Information

Personally identifying information (PII) is information that can identify you, such as your name and address. It does not include anonymized, aggregate or statistical information. Based on your relationship with us, you may be asked to provide certain PII as described below. If certain information is requested but not mandatory, Pinkerton will identify which information is required.

  • Online questions or requests.  When you are requesting materials or information from Pinkerton, we may collect your name, job title, address, email address, phone number and other PII, as well as professional interests and the reasons why you are requesting the Pinkerton services or products.
  • Job applicants. When you apply for employment with Pinkerton we will collect your name, email address, country of residence, physical address, cell phone number and any information you include in your resume which you upload through the Site.
  • Client Portal Login. When you use the client log-in portal for background checks, drug testing, or electronic I-9 completion you will be sent to our vendors’ system and webpage where they will collect login information such as account, username and/or password in order to access your account and perform the requested services.
  • Blog.  When you subscribe to our blog we will collect your email address.

Non-personally Identifiable Information

When you visit our Website, we may collect and store general Internet data, such as your internet protocol (IP) address, domain name, browser type, device, date and time of access, which of our web pages you visited, the referring Uniform Resource Locator (URL) and how long you spend on each page.  This information may be collected to assist us in making improvements to our Website and to administer our Website.  We do not link this information to any PII.  Pinkerton may employ third party companies and individuals to facilitate these services (e.g., maintenance, analysis, audit, development).  These third parties have limited access to your information and only to perform these services or tasks on our behalf.

Information Use

Personally identifying information collected through our Site may be used to:

  • To respond to your inquiries, process requests or otherwise correspond with you regarding employment, programs or services;
  • Enroll you if you signed up to receive Pinkerton updates, free subscriptions or blog postings; and
  • Provide you with marketing information about Pinkerton’s services and products.


Cookies are small text files that a website can send to a user’s browser for storage on the hard drive. Cookies can make use of the Internet easier by saving and administering status, preferences, and other user information. In other words, a cookie allows a website to “remember” a user’s actions or preferences over time.  Cookies used by the Site do not contain your personally identifying information. Pinkerton may use cookies to route users through the Site, customize users’ experiences on the Site, to help us send you information about our services, and to improve the Site. When you access the Site, certain non-PII is automatically logged. This information may include your operating system, screen settings, Web browser software, and referring website, if any. It is used for system improvement and administration, security, statistical analysis purposes, and other internal business purposes. The Site may use service providers for analytics purposes. These providers collect information about you anonymously and report website trends without identifying individual visitors. These service providers use their own cookies to track visitor interactions. Website owners can view a variety of reports containing aggregate information about how visitors interact with their website so they can improve their website. Pinkerton does not control third-party cookies and their use may be governed by the privacy policies of the service providers employing these cookies. Most browsers are set to accept cookies but users can change the setting to block cookies or otherwise choose how cookies are handled.  Although disabling cookies will not interfere with your ability to access the Site, users will need to accept cookies to use certain services on the Site.

Third-Party Links and Websites

This policy applies to Pinkerton’s Website.  However, you are able to access third-party sites through our Site by, for example, clicking on hyperlinks to those third-party sites from within our Site.  We are not responsible for the privacy policies and/or practices of any third-party sites, and if you visit those websites, we encourage you to review their respective privacy policies. Third party links on our Site are provided for your convenience and to provide further information or serve as a resource. They do not signify that we endorse the website(s). Pinkerton exercises no control whatsoever over such other websites and web-based resources and is not responsible or liable for the availability thereof or the content, advertising, products or other materials thereon.  Pinkerton shall not be responsible or liable, directly or indirectly, for any damage or loss incurred or suffered by any user in connection therewith.  Your access and use of linked websites, including information, material, products and services therein, is solely at your own risk. Pinkerton may offer via the Website third party services, such as social media login, social media sharing and social media commenting. Any information which is collected by Pinkerton when you access a third party service is processed under this privacy policy. Information collected by third party service providers themselves will be governed by their own privacy policy.

Choice, Opt-Out and How We Respond to Do Not Track Signals

As a user of our Website you make the decision whether to proceed with activities that request PII, such as requesting follow-up contact regarding our services and products, applying for employment, receipt of email communications from us, or receipt of our newsletter(s), blog or other communications.  Note however that if you do not provide the requested information, you may not be able to complete certain transactions or receive information from us. If, after subscribing to receive emails or other electronic communications from Pinkerton you no longer wish to continue receiving such from us, we will provide instructions in our communications on how to opt-out of such communications, including by unsubscribing. Pinkerton does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.  To learn more about the choices you have regarding online tracking, please visit these sites:

Information Sharing and Disclosure

Pinkerton may disclose information we collect through this Site:

  • To Pinkerton’s parent, subsidiaries and affiliates;
  • To complete a transaction that you request through our Site;
  • When required by law, subpoena or other legal process, when pertinent to judicial or governmental investigations or proceedings;
  • When necessary to investigate, take action or prevent suspected or actual illegal activities, fraud, or potential threats to safety or personal physical safety; and,
  • If our company or our assets are acquired or purchased by another company, that company will assume responsibility for the personal information collected by us through our Website and it will assume the rights and obligations regarding the information collected through our Website, as described in this privacy policy.

International – Onward Transfer of Personally Identifying Information

If you are outside the United States and using our Website, your PII may be transferred outside of your home country to the United States to Pinkerton or a third party service provider and will be subject to use and disclosure under the laws of the United States. It may also be accessible to law enforcement and national security authorities in the United States. For instance, when you apply for employment on our Website or request that we contact you, you provide PII to us. If you do not provide mandatory personally identifying information, such as name and email you may not be able to complete certain online transactions, or apply for employment.

Access and Correction

You may access and update personal information you have provided through our Website either by submitting updated information using our online Request Information form or by contacting us at: Pinkerton Consulting and Investigations, Inc. Attn: Compliance Dept. 11019 McCormick Road, Suite 200 Hunt Valley, MD 21031 Email: Telephone: 1-800-635-1649

Data Retention

Pinkerton retains personal information as needed to provide you services or product information, respond to inquiries, or as required by contractual, statutory or other legal obligations.

Security and Confidentiality

Pinkerton strives to protect personal information that we collect, maintain and disclose through the use of reasonable administrative, physical and technical safeguards.  Our products and/or services online are transmitted through a secure sockets layer (SSL) transmission, which is a protocol for establishing a secure connection for transmission of your personal information.  Further, we have security protocols and measures in place to ensure confidentiality of PII and to protect the PII we maintain about you from unauthorized access or alteration as well as unlawful disclosure. These measures include internal and external firewalls, physical security and technological security measures, as well as encryption of certain information and password protection for account information. Our security program is designed to: (1) ensure the security and confidentiality of personal information; (2) protect against any anticipated threats or hazards to the security or integrity of the information; and (3) protect against unauthorized access, use, alteration, or unlawful disclosure of the information that could result in substantial harm or inconvenience to any individual. In the course of business, Pinkerton may collect or ask that you disclose your Social Security Number.  To the extent practicable, Pinkerton protects the confidentiality of all information we collect, including Social Security Numbers.  Accordingly, we prohibit the unlawful disclosure of personal information, including Social Security Numbers, and limit access to same.  We dispose of such information by taking reasonable measures to protect against unauthorized access to or use of the information.

Point of Contact

If you have any questions or comments about Pinkerton’ privacy policy or our privacy practices, please contact us at: Pinkerton Consulting and Investigations, Inc. Attn: Nancy Alt, Director of Global Compliance 1333 Butterfield Road, Suite 410 Downers Grove, IL  60515 Email: Telephone: 1-630-441-1375


This notice is provided for California residents. Under California law (Cal. Civ. Code § 1786 et seq.), an “investigative consumer report” is a consumer report containing information on a consumer's character, general reputation, personal characteristics or mode of living.  Under California law, Pinkerton compiles “investigative consumer reports” about individuals and provides them to businesses for background screening related to employment purposes, including whether to hire, promote or retain an individual.

Personal Information Disclosure: United States or Overseas

In connection with our preparation and processing of investigative consumer reports under California law, we are required to advise you that Pinkerton does transfer personal information about you to our authorized service providers and affiliates outside the United States and its territories. Privacy Practices.  Pinkerton’s policies and procedures for preparing and processing of investigative consumer reports are designed to comply with the requirements of the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.) and the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.).   Pinkerton, for example, maintains policies and procedures designed to limit the purposes for, and circumstances under which, we furnish investigative consumer reports. Pinkerton maintains reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. Pinkerton provides individuals with the ability to request, upon proper identification, access to information we hold about them in our investigative consumer reporting files. Pinkerton conducts reinvestigations of the accuracy and completeness of information at the individual’s request. Pinkerton also has implemented administrative, physical and technical safeguards designed to protect the information that we maintain in our investigative consumer reporting files. To obtain additional information about Pinkerton’s privacy practices and policies in the event of a compromise of your information, please contact: Pinkerton Consulting and Investigations, Inc. Attn: Nancy Alt, Director of Global Compliance 1333 Butterfield Road, Suite 410 Downers Grove, IL 60515 Email: Telephone: 1-630-441-1375 (This policy last updated 09/22/2016)