Pinkerton Careers

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Assist with the coordination and administration of the Client's technology and systems.
3. Coordinate and support the Client's physical access control program (“Control Program”);
   • Utilize technical expertise to serve as a first-level troubleshooter for hardware or software issues that adversely impact the access Control Program.
   • Support access control platforms such as ProWatch.
   • Monitor CCTV and troubleshoot Control Program issues.
   • Ensure compliance with Control Program requirements and Client policies.
   • Conduct audits and address vulnerabilities, as required.
   • Organize and prepare detailed documentation of Control Program performance.
   • Update training procedures or instructions, as necessary.
4. Effectively collaborate with a variety of internal Client teams.
5. Partner with the signature security integrator, currently Tech Systems, for any maintenance, repair, or installation of physical security hardware and associated systems.
6. Support system integrations and upgrades.
7. Assist with a variety of day-to-day Client operational needs;
   • Issue badges to support new employee orientation.
   • Enable and disable badge access as required.
   • Provide daily support for visitor management to Client sites.
   • Perform weekly access control/attendance reporting at Client sites.
   • Provide event security assistance, as needed. Occasional travel may be required.
8. All other duties, as assigned.

Bachelor's degree in Information Technology or Criminal Justice is preferred with at least two years of physical security program experience. The Illinois PERC is required. Access control platform experience with ProWatch is preferred. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

• Security systems and technology experience.
• Able to multi-task and organize workload for effective implementation.
• Effective independent judgment and decision-making ability.
• Consistently delivers on commitments and achieves expected business results.
• Able to adapt as the external environment and organization evolves.
• Able to interact effectively at all levels and across diverse cultures.
• Effective analytical and problem-resolution skills.
• Excellent written, verbal, and presentation skills.
• Attentive to detail and accuracy.

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Close and distance vision and ability to adjust focus.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Travel, as required.