GSOC Supervisor (Hybrid)
Washington D.C., DC - United States
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As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Global Security Operations Center (GSOC) Supervisor, assigned to one of Pinkerton's largest global clients, will receive operational direction from the GSOC Manager and is responsible for coordinating shift operations. This role supervises the performance of GSOC Analysts, ensuring that vital security monitoring and threat mitigation tasks are carried out in accordance with established protocols. This position will have a hybrid work schedule (in office/remote).
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Supervise and coordinate the daily activities of the GSOC including; initial command communications during emergency or crisis situations, internal alarm monitoring, trace and response efforts, video surveillance, access control support, and physical security system operational audits.
- Manage rapid communication with employees and stakeholders.
- Producs analytical reporting from access control system to assess effectiveness of controls and culture of security.
- Observe geopolitical events that may impact executive travel, company events, and/or operations.
- Conduct regular monitoring of open-source intelligence, social media platforms, and client specific intelligence gathering tools for known and potential threats to employees, company assets and reputation.
- Research and report on a wide range of issues pertaining to global security including terrorism, natural disasters, crime incidents/trends, pandemic, and health related incidents.
- Support insider threat, business continuity, health and safety, travel security, executive security programs and communications with Physical Security Threat Analyst team.
- Collect and validate intelligence while assessing the credibility and reliability of open source information.
- Communicate with senior security management on matters related to employee welfare, global incidents, operational issues and critical situations.
- Supervise the identification, investigation, and case management of incidents involving partnership organizations.
- Support investigations through the collection of intelligence related to threats originating from external sources as well internal incidents and issues such as theft, vandalism, and workplace violence.
- Provide credible, timely, and actionable intelligence information to operators and business decision makers.
- Provide intelligence in support of events and personal protection assignments including executive protection.
- Evaluate the performance of existing and new team members while coordinating training coaching.
- Maintain highly sensitive and confidential information.
- All other duties, as assigned.
Education, Experience, and Certifications:
Bachelor's degree with at least five years of experience in GSOC, law enforcement, or military functions and advanced knowledge of security system applications and integration. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
- Understanding of confidential business information and critical asset protection.
- Knowledge of investigative processes and intelligence collection.
- Able to apply analytic skills specific to a corporate high-tech environment.
- Independent judgment and decision-making ability.
- Effective written, verbal, and presentation skills.
- Able to manage multiple projects simultaneously with competing priorities and deadlines.
- Attentive to detail and accuracy.
- Client orientated and results driven.
- Serve as a positive team leader.
- Computer skills; Microsoft Office. API and webhook knowledge, preferred.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting.
- Travel, as required.
Salary & Benefits Information:
Rate of pay: $33.25 /hour.
Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
*Current employees include Pinkerton and all Securitas divisions.