Badging Officer
London - United Kingdom

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Job Summary:

The Badging Officer, assigned to one of Pinkerton's clients, will play a crucial role in maintaining and enhancing the security of the facility by managing badging and access control systems.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Manage the client's badging program and day-to-day operations;
    • Issue, renew, and deactivate employee and contractor badges
    • Maintain accurate records of all issued badges.
    • Ensure compliance with company policies and procedures regarding access control.
  3. Access Control Management;
    • Monitor and manage access control systems to ensure only authorized personnel gain entry.
    • Conduct regular audits of access control logs to identify any anomalies or unauthorized access attempts.
    • Coordinate with IT and facilities teams to resolve access-related issues.
  4. Security Protocols Application;
    • Implement and enforce security protocols related to badging and access controls.
    • Conduct training sessions for employees on proper use of badges and access systems.
    • Assist in developing and updating standard operating procedures for badging and access control.
  5. Customer Service;
    • Provide excellent customer service to employees and visitors requiring assistance with badging or access issues.
    • Respond to inquiries related to access control, promptly and in a professional manner.
  6. Collaboration;
    • Work closely with the physical security team to ensure cohesive security operations.
    • Liaise with other departments as necessary to support overall security objectives.
  7. All other duties, as assigned.

Education, Experience, and Certifications:

High school diploma or equivalent with two or more years of experience in a similar role within a corporate or industrial environment is preferred. Additional certifications in security management or related fields will be preferred. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

  • Strong attention to detail and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Ability to handle sensitive information with discretion.
  • Proficiency in using access control software and systems.
  • Strong problem-solving skills with the ability to respond effectively in high-pressure situations.
  • Reliability and Proactiveness.
  • Strong customer service skills.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting, standing, and/or walking.
  • Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.