Security Program Manager (Hybrid)
San Jose, CA - United States

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Security Program Manager is located on-site with a specific client, will be responsible for security management, developing, executing, and measuring all security programs. The Security Program Manager will serve as an embedded physical security agent and as a primary subject matter expert and liaison for law enforcement, security regulatory agencies, and vendors. The day-to-day responsibilities of this job include working closely with stakeholder groups to ensure optimum service delivery and efficiencies are achieved. This position will have a hybrid schedule (remote/client locations).

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Perform supervisory duties as necessary.
  3. Establish ongoing communication with senior leadership on the status of security issues, evolving risks, and related recommendations
  4. Deescalate tense situations or individuals that arise at the client's campus and/or events;
    • Communicate vulnerabilities or safety concerns in a timely manner.
  5. Proactively identify process gaps and be comfortable making suggestions for improvement in service and openly participate in team discussions.
  6. Update and implement standards, policies, and procedures for security throughout the normal course of business.
  7. Maintain close coordination, planning, communication, and regular direct liaison with teams around all aspects of the product life cycle of security initiatives.
  8. Accurately and consistently document and communicate changes in processes.
  9. Provide close protection and other security-related functions for the client's campus assignments;
    • Lead counter surveillance operations.
    • Perform protective advance planning and threat vulnerability assessments.
    • Respond to emergencies and perform medical operations, as needed.
    • Conduct quality investigations and complete investigative reports.
    • Secure the client's campus perimeter;
  10. Complete suspicious activity reports, incident reports. shift logs, pattern of life reports, medical treatment reports, and other administrative requirements.
  11. Monitor and stay current with security-related practices and technology.
  12. Drive consistency in process delivery across the team.
  13. All other duties, as assigned. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree preferred. Law enforcement, security, and/or military experience and experience working with students and/or in a school setting preferred. Current CA Guard Card and CCW or HR218 are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

  • Concierge-level customer service experience.
  • Familiarity with working in a concealed firearms environment.
  • Able to complete thorough and accurate investigations and reports.
  • Able to manage and defuse difficult, stressful, and/or confrontational situations.
  • Strong problem resolution skills.
  • Knowledgeable of local community including; geography, amenities, and services.
  • Able to interact effectively at all levels and across diverse cultures.
  • Solid verbal and written communication skills.
  • Computer knowledge; Microsoft Office.
  • Able to gather relevant information, compare and contrast data, formulate action plans, identify relationships, and predict and manage failures.
  • Serve as a positive and effective team member and leader.
  • Able to interact effectively at all levels and across diverse cultures.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Rapid and effective decision-making during unusual or emergency situations.
  • Close and distance vision and ability to adjust focus.
  • Travel, as required.

Salary & Benefits Information:
Rate of pay: $90000 - $92000 / year.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.

*Current employees include Pinkerton and all Securitas divisions.