Investigations

Organized Retail Crime (ORC)

Investigations, risk advisory, and protection services designed to reduce organized retail crime (ORC) exposure

Organized retail crime poses a growing challenge for the industry, with annual industry losses nearing tens of billions of dollars, according to the National Retail Federation. These crimes are far from isolated shoplifting incidents. They involve sophisticated operations by criminal organizations that systematically steal large quantities of goods and profit from those goods through reselling.

With the SAFE-T Act and similar legislation shaping guardianship decisions, organizations need to prepare comprehensive plans to defer theft and crime.

Pinkerton solutions to mitigate organized retail crime (ORC) risk

Our expertise and experience in organized retail crime can provide you with the support you need to not only investigate crime in your stores and along your supply chain but also mitigate the impact on profitability, operations, and business continuity.

Investigations

Evidence collection and management, including via online marketplaces and social media
Identify and track organized criminal networks
Surveillance
Cargo theft and product recovery
Threat assessments and management programs to monitor localized threats
Collaboration with law enforcement
SCOUT Investigative Reports — due diligence for theft and fraud

Advisory and security management

Risk and vulnerability assessments
Risk and security advisory for trends, emerging threats, and best practices, including crime prevention through environmental design (CPTED)
Program design and implementation

Protection and response

Asset protection
Cargo security/high value asset escort
Ad-hoc and permanent protection teams for people and property

AI-powered products

Pinkerton Crime Index for the U.S., Canada, Mexico, U.K., and Australia to monitor crime patterns and seasonality to support guardianship decision-making

Benefits to Your Organization

Enhanced Security

Prevent and deter crime
Protect assets
Reduce losses
Improve safety for customers and employees
Reduce the risk and impact of workplace violence
Protect brand reputation

Response

Improve response to incidents
Strengthen business continuity and crisis management capabilities

Compliance

Meet regulations and industry standards

Risk Management

Identify risks and vulnerabilities
Understand crime trends and emerging threats

The next step for long-term ORC solutions

Enhance your organization’s security culture, anticipate and adapt to emerging threats, and strengthen your ORC program with Pinkerton Embedded Subject Matter Experts (SMEs).