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Behaviour Training Program Bangalore
March 01, 2017

The 2-Day Behavioural Interviewing Training Course, being organized by Pinkerton, will be held on 8-9th November in Bangalore specifically designed for Fraud Examiners, Investigators & Security professionals aims to cover practical aspects of reading people, detecting deception and behavioral interviewing techniques for the corporate sector.

(The workshop tailored for HR Professionals will be held in March/April 2017 in Bangalore.)

The workshop will teach how to benchmark behaviours and read what the interviewees and others are really thinking or feeling during an interview. This comprehensive workshop is full of take-away’s designed to teach what the most common high and low confidence gestures are and how to identify both verbal and non-verbal cues.

About the Trainer

Steve van Aperen is known as an expert in the field of behavioural interviewing, reading body language and detecting deception. Steve has received extensive training from the world’s leading international investigative authorities (LAPD, FBI, US Secret Service) in how and why people deceive. Steve has emerged as a leading authority on analysing human behaviour and today devotes his knowledge to helping businesses thrive by increasing profits, fraud detection, improving human rapport and reading clients. As an expert on human behaviour, Steve van Aperen shows organizations how to read and interpret micro expressions, distress signals and facial expressions.

Details of the Training

  • Presenter: Steven Van Aperen
  • Duration: March/April 2017
  • Location: Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka

Topics Include:

  • What makes a successful interviewer
  • What is the communication process
  • Methods of Communication
  • Interview stages Behaviours
  • Using behavioural interviewing questions
  • Typical truthful behaviours
  • Passive V/s Active Listening
  • Barriers to effective interviewing
  • Establishing rapport with an interviewee
  • Using rapport during the bench marking process
  • Guidelines to Facilitate Interactive Rapport Building
  • Mirroring, Leading and Anchoring
  • Non-verbal behaviours – four main categories
  • Visual Processing
  • Kinaesthetic Processing
  • Personal grooming gestures
  • Using the “60 Second Profiling Technique”
  • Detecting Deception
  • Conditioning an interviewee to tell the truth
  • How Do People Deceive?
  • Analysing Non-verbal Behaviours
  • Typical deceptive behaviours
  • Theme development to elicit information
  • Characteristics of body
  • Significant posture changes
  • Eye contact and facial changes
  • Analysing Verbal behaviours
  • Understanding response latency
  • Neuro-linguistic Programming
  • Auditory Processing
  • Questioning Types
  • Analysing content & structure
  • Analysing and dissecting various videos for deception
Hilton Bangalore Embassy Golflinks

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