Account Manager
Mumbai, Maharashtra - India

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As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Account Manager is guided by an assigned Director, serving as a client's “Trusted Risk Advisor” by anticipating the client's needs and overseeing all aspects of the assigned portfolio. The Account Manager's responsibilities include fostering the business relationship, addressing client requests, and consistently applying Pinkerton's Service Delivery Standards, ensuring client satisfaction and optimal business outcomes. This position will have a hybrid work schedule (remote/client locations).

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Partner with the assigned Director to establish and maintain "trusted advisor" relationships with new and existing clients.
  3. Regularly contact clients to ensure that the highest level of corporate risk management is delivered.
  4. Perform regular service evaluations with clients.
  5. Work on all business areas in the assigned region portfolio to ensure excellent business results and delivery.
  6. Participate in business development activities, including sales presentations, RFPs, and contract negotiations.
  7. Partner with Pinkerton's Talent Acquisition and Human Resources team to manage a new employee life cycle from recruiting to onboarding.
  8. Plan, assign, supervise, and effectively manage PDPs (Pinkerton Dedicated Professionals) and other full and part-time employees through active communication and ongoing skill development, where applicable.
  9. Participate in local networking opportunities, including industry and/or client-sponsored events, seminars, and training.
  10. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree with at least three years of client and business management experience or an equivalent combination of education and experience sufficient to perform the job's essential functions, as determined by the company. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives.


  • Bi-lingual skills; English, Hindi, and Marathi.
  • Strong client relationship management skills.
  • Business management experience.
  • Able to carry out responsibilities with little or no supervision.
  • Serve as an effective team leader.
  • Able to interact effectively at all levels and across diverse cultures.
  • Strong understanding of essential business principles and practices.
  • Able to analyze complex data and develop innovative recommendations and solutions.
  • Proven project management skills.
  • Able to develop business leads into new client relationships.
  • Excellent written, verbal, and presentation skills.
  • Able to successfully establish and maintain strong client relationships through a trusted risk advisor approach.
  • Capable of multi-tasking and organizing workload for effective implementation.
  • Monitor, coach, and develop employees up to expected performance standards.
  • Able to adapt as the external environment and organization evolves.
  • Maintain confidentiality when dealing with sensitive information.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Frequent sitting and/or walking.
  • May be required to use vehicle for the performance of duties.
  • Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.