Communication Change Manager
Arlington, VA - United States

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Job Summary:

The Communication Change Manager, assigned to one of Pinkerton's largest global clients, will be responsible for developing comprehensive change management strategies and implementation plans. This role supports the client's objectives by managing change effectively, bringing leadership and communication expertise to client projects, and building change capability and acceleration. This position may be located in either Seattle, Washington or Arlington, Virginia.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Develop and implement change management strategies and plans that maximize employee adoption and usage of required changes.
  3. Leverage a change management methodology, processes, and tools to support adoption of the changes required by a project or initiative.
  4. Enable the design, development, delivery, and management of key communications.
  5. Conduct impact analyses, assess change readiness, and identify key stakeholders.
  6. Identify and manage anticipated and persistent resistance.
  7. Create actionable deliverables for core change management including; sponsor, people manager, communications, and training plans.
  8. Support organizational design and definition of roles and responsibilities.
  9. Define and measure success metrics and monitor change progress.
  10. Support change management at the organizational level.
  11. Develop third party advocates and support and enhance reputation.
  12. Monitor and measure the effectiveness of change activities through digital analytics, surveys, and other key performance indicators.
  13. Support the identification, development, and integration of new technologies or initiatives, relating to change communication.
  14. Be responsible for the on-time, in-scope, and on-budget delivery of change communication outcomes.
  15. All other duties, as assigned.

Education, Experience, and Certifications:

Degree or certification in change management with five years of large-scale organizational change efforts and corporate communication management strategies, principles, methodologies and tools experience. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.


  • Strong organizational planning strategy and tactics, project management, and administrative skills.
  • Able to clearly articulate messages to a variety of audiences.
  • Acute business acumen and understanding of organizational issues and challenges.
  • Executive level written, verbal, and presentation skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Strong problem-solving and root-cause analysis skills.
  • Able to carry out responsibilities with little or no supervision.
  • Able to influence others and move toward a common vision or goal.
  • Attentive to detail, accuracy, and quality.
  • Strong client orientation and results driven.
  • Able to lead people through change.
  • Adaptable to a fast-paced environment.
  • Serve as a team player and collaboratively with and through others.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting.
  • Able to work evenings and weekends, as required, to ensure the successful completion of work assignments.
  • Travel, as required (domestically and internationally).

Salary & Benefits Information:
Rate of pay: $95000 / year.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.

*Current employees include Pinkerton and all Securitas divisions.