Expat Risk Coordinator
Mexico City, Federal District - Mexico

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Job Summary:

The Expat Risk Coordinator will be embedded with one of Pinkerton's largest global clients. Within its corporate security organization, and as a member of the Expat Duty of Care (EDC) program, the Coordinator addresses the evolving risk exposure of the client's expats in Mexico and the broader LATAM region. The Coordinator will directly assist expats, implement country-wide expat risk mitigation solutions, and forge trusting relationships across the business.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Assess expat exposure to health, safety, and security risks during their assignments, and in the aftermath of large scale, disruptive incidents.
  3. Develop operational guidelines based on the principles of risk management and industry best practices aimed at fulfilling the client's Expat Duty of Care (EDC) responsibilities.
  4. Establish relationships with external security professionals, embassy security teams, OSAC, and/or equivalent organizations and manage vendor performance.
  5. Establish close working relationships with internal Protective Services Intelligence Analysts, Travel Risk Managers, Corporate Security Managers, and Relocation Program Managers.
  6. Conduct residential security assessments and provide recommendations in-line with EDC Residential Security Standards.
  7. Cultivate and maintain close relationships with all expats in Mexico with a very strong focus on customer service.
  8. Providing pre-assignment briefings to expats relocating to Mexico and on an ongoing basis, as needed.
  9. Host ‘town hall' meetings with expats to discuss safety and security concerns and provide appropriate guidance on a regular cadence.
  10. Monitor expat initial deployment, home leave, PTO, and repatriation;
    • Provide ongoing travel advice in medium and high threat areas throughout assignments.
  11. Partner with the Protective Services Intelligence Analysts to pro-actively update country and city threat ratings and report changes to leadership, as required.
  12. Review expat routines after change in country/city threat rating or significant incident, and advise accordingly.
  13. Conduct expat accountability/welfare checks during or immediately after a significant incident.
  14. Create and maintain real-time communications lists for expats in Mexico and partner with Business Assurance Center (BAC), and Crisis Management team to ensure all expat contact details are up-to-date.
  15. Host exit interviews/customer feedback meetings prior to expat leaving country;
    • Remove expat from communication lists and assist departed expat with any cases of identity theft/fraud post-assignment.
  16. All other duties, as assigned.

Education, Experience, and Certifications:

Advanced degree in security risk management or related field with a minimum five years of experience implementing and managing country-wide expat or travel risk management programs (including security disruption/incident response) within a rapidly growing organization. CPP, PSP, CISSP, PMP or similar certification, preferred.An equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company, is alternatively acceptable. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.


  • Fluent business-level written and verbal English skills.
  • Knowledgeable of embassy security programs, preferred.
  • Skilled in quantitative analysis of key metrics and data.
  • Able to influence without authority across the organization.
  • Effective written, verbal, and presentation skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Attentive to detail and accuracy.
  • Able to manage ambiguity while proactively problem solving.
  • Strong client orientation and results driven.
  • Able to manage multiple projects simultaneously with competing priorities and deadlines.
  • Adapts as the external environment and organization evolve.
  • Able to forge relationships across multi-functional teams and stakeholders.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting, standing, and/or walking.
  • Able to function within remote work environment.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.

*Current employees include Pinkerton and all Securitas divisions.