Physical Identification& Access Management Coordinator
Sydney, New South Wales - Australia

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This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Access Control Coordinator will work on-site with one of Pinkerton's largest global clients. The Coordinator is responsible for the management of processes related to the creation and maintenance of physical identity access cards and monitoring of the access control program for corporate sites within the identified geography.This role utilizes both strong technical knowledge and exceptional customer service skills in the day to day interactions with local management, employees, contractors, and vendors in order to successfully deliver the program's objectives.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Ensure local and regional badge operations in the assigned area of responsibilities are compliant with the client's Corporate Global Badge policy.
  3. Monitor all badge and access applications via the SIM ticketing, Lenel, and RightCrowd systems;
    • Review RightCrowd working status and coordinate with the global team for area access requests.
    • Confirm that the Service Level Agreement (SLA) and commitments to internal customers are met.
  4. Serve as the point of contact with Corporate Security Badge Office (CSBO) in support of badging operations.
  5. Ensure the proper maintenance of badging inventory and records across assigned corporate offices.
  6. All other duties, as assigned.

Education, Experience, and Certifications:

Two years of security experience including access controls, badging operations, security platforms/systems (Lenel, preferred) and lobby concierge. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.


  • Effective written and verbal communication skills.
  • Strong client orientation and results driven.
  • Able to adapt within a fast paced, high demand and dynamic work environment.
  • Attentive to detail and accuracy.
  • Able to analyze issues in a timely manner and recommend solutions and/or utilize a group problem solving approach.
  • Able to multi-task and organize workload for effective implementation.
  • Serve as an effective team member.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting, standing, and/or walking.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.

*Current employees include Pinkerton and all Securitas divisions.