Regional Operations Director - EMEA
Remote, Remote - Germany

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As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Regional Operations Director EMEA coordinates the service delivery functions across EMEA and supports the Managing Director with employee management and administrative and compliance oversight. The Regional Operations Director leads a team of Operations Managers across EMEA, ensures the highest quality in execution and maintenance of standards as well as full compliance with local regulations. The Regional Operations Director develops and aligns Operations standards, negotiates fees, and contracts with partners and conducts regular business and performance reviews. This position can be based anywhere (remote) within the EMEA region.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Oversee and coordinate scheduling of the security consultants, part time employees, and contractors.
  3. Ensure all services are conducted in a timely and professional manner and aligned with Pinkerton's Service Delivery Standards;
    • Assist Director with on-going client service calls.
    • Address client questions and/or concerns quickly and effectively.
    • Communicate employee performance concerns and/or status updates to the Director.
  4. Serve as the point of contact in support of clients' ongoing projects.
  5. Perform various investigative and protective details, as assigned by the Director.
  6. Assist with general administrative and operational functions.
  7. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree preferred with at least three years of security operations and/or business management experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

  • Security operations and/or procurement / business management experience.
  • Able to carry out responsibilities with little or no supervision.
  • Solid project management skills.
  • Able to multi-task and organize workload for effective implementation.
  • Strong client orientation and results driven.
  • Able to interact effectively at all levels and across diverse cultures.
  • Serve as an effective team leader.
  • Able to adapt as the external environment and organization evolves.
  • Effective written and verbal communication skills.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.

*Current employees include Pinkerton and all Securitas divisions.