Cluster Physical Identity & Access Management Lead
Bangalore, Karnataka - India
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This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Physical Identity & Access Management Lead is responsible for the management of the processes relating to the creation and maintenance of physical identify access badge and the maintenance of the access control program for corporate on assigned site/sites. The incumbent is required to work closely with local management, employees, contractors and vendors. In addition to a high degree of technical knowledge, this is a customer service role which will require a high level of interpersonal skills.
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Ensure local and regional badge operations in the assigned area of responsibilities are compliant with the Corporate Global Badge policy.
- Serves as point of contact with Corporate Security Badge Office (CSBO) in support of badging operations.
- Ensure proper maintenance of badging inventory and records across assigned Corporate Offices.
- Work with Area Access Managers (AAM) to review restricted spaces and maintain updated audit access report.
- Perform other badge and physical identity area access management related duties as assigned by the line manager.
- Provide technical guidance for the development of solutions, understand and analyze different technology solutions.
- Capture business requirements and workflows and provide solutions to meet customer needs.
- Develop, plan and conduct training sessions to meet customer needs.
- Ensure proper maintenance of badging inventory and records across assigned Corporate Offices.
- Coordinate with stakeholders to manage, track and control projects issues timely delivery.
- All other duties, as assigned.
Education, Experience, and Certifications:
Minimum Graduate with atleast three years of experience in management of access management and customer service. Experience and in-depth technical knowledge of access control systems (Lenel preferred) and badging operations. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
- Diploma in security management or other relevant field..
- At least three years of experience in management of regional access controls/security platforms/systems and customer service.
- Ability to multi-task and deep-dive as needed.
- Ability to manage business stakeholders remotely and in a timely manner.
- Ability to adapt to a fast paced, high demand and dynamic work environment..
- Attention to detail and a high degree of personal organization.
- Responsive and responsible attitude.
- Must be proficient in communication, both verbal and written.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Must undergo and meet company standards for background and reference checks, drug testing, and behavioral selection survey.
- Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Ability to handle multiple tasks concurrently.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.
*Current employees include Pinkerton and all Securitas divisions.