GSOC Operator
Hyderabad, Telangana - India
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As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Global Security Operations Center Operator will oversee the daily operations of the Global Security Operations Center (GSOC). The Operator will vet potential and/or actual crisis response activations, as well as process and escalate environmental threats.
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Conduct regular monitoring of open-source intelligence, social media platforms, and client specific intelligence gathering tools for known and potential threats to employees, company assets and reputation.
- Monitor developments that may impact executive travel, company events, and/or operations, and provide periodic and timely reporting.
- Conduct proactive monitoring on a wide range of issues pertaining to global security, such as; Terrorism, Natural disasters, Crime trends, Sentiment, Regional conflicts, Breaking News, And more.
- Collect and validate intelligence, assess the credibility and reliability of open-source information.
- Effectively analyze relevant threats and produce actionable intelligence products in a timely manner for any and all incidents including but not limited to threat assessments.
- Support the use of new Intelligence products as well as analyze existing monitoring tools to provide recommendations for improvement.
- Maintain highly sensitive and confidential information.
- Track, document and report progress on projects and initiatives in areas of responsibility.
- Communicate with Senior Security Management on matters related to employee welfare, global incidents, operational issues and critical situations.
- Physical Security tasks such as access control, CCTV monitoring, troubleshooting Security Systems and devices, and dispatch.
- Administrative duties as assigned in support of Security-related programs.
- Maintain communications with internal and external partners as they relate to Security programs.
- Support Projects and functions as they are assigned by either a GSOC Supervisor or GSOC Manager.
- All other duties, as assigned.
Education, Experience, and Certifications:
Bachelor's degree preferred, or at least two years of experience working in a GSOC environment, preferably pertaining to intelligence analysis. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
- Global Security Operations Center experience.
- Experience working in intelligence, geopolitical or security-related disciplines.
- Excellent verbal and written communication skills.
- Excellent research skills: ability to intake, evaluate and sift large quantities of information.
- Strong analytical skills, with the ability to provide rigorous and creative insight into complex situations.
- Familiarity with standard security communication protocols and security tools.
- Ability to multi-task and deliver timely work products in a fast-paced environment.
- Able to work with highly confidential information towards all security related matters.
- Ability to work independently while also being a team player.
- Excellent customer service skills and professional demeanor.
- Demonstrate analytical and problem-solving skills.
- Self-motivated, curious, knowledgeable pertaining to news and current world events.
- Strong personal initiative, ability to take ownership of tasks and deliver solutions under minimal guidance.
- Computer skills; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.
*Current employees include Pinkerton and all Securitas divisions.