Learning Manager (Hybrid)
Seattle, WA - United States
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As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Learning Manager oversees learning and development activities. The Manager will be involved in cross-functional and cross-jurisdictional work for a globally dispersed team. The role is responsible for designing, implementing, and managing a learning and development framework that includes key aspects of service delivery, compliance, induction, on-the-job skills development, professional development, and value-add training. This position will have a hybrid work schedule (in office/remote).
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Full development of a global learning and development syllabus using a variety of learning methods (including LMS platforms).
- Design and ownership of the learning and development program and associated outcomes and alignment of program with strategic objectives, operational requirements, and client requirements;
- Address deficiencies in training needs, gap analysis, development and/or delivery of training.
- Conduct and/or oversee the delivery of workplace training and the development for all staff associated with the service delivery.
- Management of training records and systems to monitor and report on training compliance.
- Liaison with key stakeholders, including those responsible for learning and development regionally and globally.
- Provide subject matter expertise in the area of learning and development practices.
- All other duties, as assigned.
Education, Experience, and Certifications:
Bachelor's degree in business, instructional design, education, organizational development, or an equivalent combination of education and work experience. Seven or more years of experience within a corporate training department required. Budget experience preferred.
Competencies:
- Advanced knowledge of training and development principles, methodologies, and techniques including adult learning theory and instructional design principles.
- Able to create effective training classes from concept to successful implementation.
- Able to interact effectively at all levels and across diverse cultures.
- Excellent written, verbal, and presentation skills.
- Able to manage multiple projects simultaneously with competing priorities and deadlines.
- Effective analytical and problem-resolution skills.
- Serve as an effective team leader.
- Professional demeanor and appearance.
- Able to carry out responsibilities with little supervision.
- Able to adapt as the external environment and organization evolves.
- Computer skills; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
*Current employees include Pinkerton and all Securitas divisions.