Business Analyst (Hybrid)
Miami, FL - United States

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Business Analyst will play a dynamic role to understand strategic and operational objectives, identify issues, conduct research, develop hypotheses, design and conduct analysis, present recommendations, and implement change to enable the company to optimize operations, scale and mitigate potential risk. This position will have a hybrid work schedule (in office/remote).

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Determine operational objectives by studying business functions, gathering information and evaluating output requirements and formats.
  3. Collect and analyze information to facilitate improvement in structure, processes, and technologies.
  4. Construct workflows, diagrams, content and presentations.
  5. Improve systems by studying current practices and designing modifications.
  6. Define project requirements by identifying project milestones, phases and elements.
  7. Manage and monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
  8. Interpret and evaluate research data and develop analyses and projections for strategic decision-making.
  9. Suggest changes to senior management using analytics to support your recommendations and actively participate in the implementation of approved changes.
  10. Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
  11. All other duties, as assigned.

Education, Experience, and Certifications:

Master's degree preferred. Bachelor's degree and four years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.


  • Strong analytical and problem-solving skills.
  • Proven record of leadership in a work setting and/or through extracurricular activities.
  • Ability to work with stakeholders at all levels in an organization.
  • Strong record of academic achievement.
  • Able to carry out responsibilities with little or no supervision.
  • Strong interest and passion strategy and operations topics.
  • Attentive to details and accuracy.
  • Able to work in a fast-paced environment under multiple deadlines and competing priorities.
  • Strong written and verbal communication skills, including ability to communicate complex ideas effectively
  • Able to analyze complex situations and recommend solutions.
  • Serve as an effective team member.
  • Strong customer service and results orientation.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
  • Close and distance vision and ability to adjust focus.
  • Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.