Business Continuity Manager - EMEA
London, London - United Kingdom

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Job Summary:

The Business Continuity Manager (BCM) is an embedded role, with one of our major global tech clients. The BCM will assist Global Business Resiliency (GBR) team. GBR provides a framework, self-service tools and consultative support for enhancing resiliency capabilities across the resiliency lifecycle in three core areas: Corporate Business Continuity, Global Crisis Management, and Workplace Resiliency.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Ensuring Business Continuity helps the business continue through a significant disruption.
  3. Developing, updating and executing business continuity program goals, including development and reporting against metrics and key performance indicators, meant to assess program health and continuous program improvement.
  4. Leading the regional BC efforts by coordinating and prioritizing work and overseeing the work of BC analysts in the region.
  5. Presenting BC to senior level forums in the region.
  6. Working with regional business teams to conduct business impact and risk assessments, identify critical services, define recovery objectives, and map critical dependencies.
  7. Working with business teams to document BC plan needs in Corporate Continuity tool to drive consistency and attestation.
  8. Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery.
  9. Participate as a member of the regional Crisis Management Team as BC representative to respond to significant disruptive events.
  10. Partner with Global Corporate Security teams to identify opportunities for education and awareness of BC methodology across EMEA.
  11. Support in launching tools and POC for conducting trainings.
  12. Supporting Workplace Resiliency initiatives by working with stakeholders to include facilities, business continuity, information technology, security and crisis management, for the purpose of seamlessly integrating within the resiliency management lifecycle, as required.
  13. Representing Resiliency in facility risk assessment, as well as assisting in developing remediation and mitigation plans, as required.
  14. Identifying areas of opportunity in the region to enhance response to natural disaster and align to the SEA earthquake exercise, as required.
  15. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor'sdegree with professional qualifications (DRII or (BCI preferred), and 10+ years' experience implementing and managing business continuity, risk management programs, or corporate security programs or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.


  • Experience in leading and managing virtual project and program teams.
  • Experience in managing the response to significant disruptive events.
  • Familiarity with Disaster Recovery (Information Technology focus).
  • Proven track record of sound decision making, taking ownership, and delivering results in a leadership role.
  • Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, and improving efficiency.
  • Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.
  • Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making.
  • Demonstrated ability to meet deadlines while managing multiple complex projects.
  • Microsoft office skills.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.