Global Intelligence & Travel Security Operations Center Analyst (Hybrid)
Houston, TX - United States

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As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Global Intelligence and Travel Security Operations Center (GITSOC) Analyst will be responsible for monitoring global events, accurately synthesizing emerging and developing information and communicating actionable intelligence. The Analyst will also contribute to travel risk and threat assessment products, intake emergency phone calls, and provide support during crisis situations. This position will have a hybrid work schedule (remote/client locations).

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Continuously monitor worldwide events in real-time through internal and external tools and platforms to identify developing real or potential safety and security incidents.
  3. Serve as GITSOC's primary representative and point of contact for the company's security team, employees, and travelers during regular and non-business hours.
  4. Evaluate and assess identified incidents for real or potential impact to company personnel and assets.
  5. Synthesize data and compose accurate and timely communications, according to established procedures and templates, to notify relevant stakeholders (leadership, Regional Security Directors, employees, travelers, etc.).
  6. Support Regional Security Directors as instructed, including in crisis situations.
  7. Assist company personnel in identifying and meeting requirements, and obtaining proper permissions, for proposed travel to high-risk locations.
  8. Contribute to tactical and/or strategic threat assessments for locations or events.
  9. Serve as the main point of contact for the intake and escalation of safety and security incidents as reported by company personnel and assets.
  10. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree preferably in international affairs or political science. In lieu of degree, three to five years of military intelligence experience or one to two years of security operations center experience in an intelligence-related capacity. Emergency operations center experience or intelligence analyst experience within a corporate setting preferred. Traveler tracking software experience and mass notification experience preferred.


  • Familiar with social media and media monitoring tools.
  • Knowledge of and active interest in global geopolitical and security developments.
  • Able to manage multiple projects simultaneously with competing priorities and deadlines.
  • Strong client orientation and results driven.
  • Attentive to detail and accuracy.
  • Able to adapt as the external environment and organization evolves.
  • Serve as an effective team member.
  • Able to interact effectively at all levels and across diverse cultures.
  • Able to multi-task and organize workload for effective implementation.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Shift workincluding evenings, weekends, and holidays to ensure the successful completion of work assignments.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.