Lead Threat Analyst
Redwood Shores, CA - United States

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Job Summary:

The Global Security Operations Center (GSOC) Lead Threat Analyst will be responsible for investigating, analysing, interpreting, and communicating information from a variety of sources. The Analyst will support the Senior Manager of the GSOC in the identification and assessment of risks and threats, social media monitoring, situational and domain awareness, and risk profile analysis.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Interface between the GSOC and Intelligence and Investigations team on tactical intelligence alerting, threat tiering, and baseline threat investigations;
    • Provide support to the Manager of Intelligence and Investigations.
    • Produce and disseminate high-quality, tactical intelligence alerts to senior Global Security and Safety (GSPS) leadership.
    • Conduct preliminary tiering and baseline investigations of threats of violence, self-harm, etc. reported both internally and externally (i.e. social media, etc.).
    • Develop processes and trainings to enhance GSOC capabilities around threat analysis, investigations, analytical writing, critical thinking, social media monitoring, and other key skillsets.
  3. Build and maintain key relationships with site level security and facilities stakeholders, coordinate with Global Protective Services team on development of processes and templates for guard force reporting around threats and concerning behaviors;
    • Establish trusted relationships with stakeholders at peer companies to enable timely alerting and benchmarking around incidents in coordination with the GSOC Senior Manager.
    • Assist with onboarding and training for GSOC team and physical security stakeholders on new enterprise-wide case management system.
  4. Assist with onboarding new intelligence and investigations tools and develop associated GSOC protocols in collaboration with GSOC Manager and GSOC Senior Manager.
  5. Establish and improve templates for intelligence alerts, travel security messaging, incident reports, etc. as well as associated processes, workflows, and escalation trees.
  6. Monitor physical security systems such as CCTV and Access Control, and coordinate with guard force and GSPS leadership on incident response and escalations.
  7. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree with at least three years of GSOC, threat or intelligence analysis experience specializing in investigations and intelligence collection.

Competencies:

  • Experience with investigations and intelligence collection.
  • Investigative and analytical skills specific to a corporate high-tech environment.
  • Effective independent judgment and decision-making ability.
  • Excellent written, verbal, and presentation skills.
  • Protection of confidential business information and critical assets.
  • Able to manage multiple projects simultaneously with competing priorities and deadlines.
  • Attentive to detail and accuracy.
  • Able to analyze complex situations and recommend solutions.
  • Strong client orientation and results driven.
  • Serve as an effective team leader.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
  • Close and distance vision and ability to adjust focus.
  • Occasionally on call to respond to time sensitive, critical emergency situations outside or regular shift schedule.
  • Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.