Physical Identity and Access Management Coordinator
Sydney, New South Wales - Australia

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This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Badging Office Coordinator is responsible for the management of the processes relating to the creation and maintenance of physical identify access cards and the maintenance of the access control program for corporate sites within the identified geography. The incumbent will need to work closely with local management, employees, contractors and vendors in those locations to successfully deliver this role. In addition to a high understanding technical knowledge, this is a customer service role which will require a high level of interpersonal & design skills.The position reports to the site Physical Identity & Access Management, Manager. The position location can be either Sydney or Melbourne(Australia)

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Ensure local badge operation are compliant to updated global badge policy.
  3. Proper records of badging information and inventory for audits.
  4. Manage working relationship with interdepartmental groups, security staff and all associated vendor groups.
  5. Maintain customer confidence and protects operations by keeping information confidential.
  6. Adheres to deadlines and tracks progress of tasks effectively by keeping information confidential.
  7. Ensure local and regional badge operations in the assigned area of responsibilities are compliant with the Corporate Global Badge policy;
  8. Serves as point of contact with Corporate Security Badge Office (CSBO) in support of badging operations;
  9. Ensure proper maintenance of badging inventory and records across assigned Corporate Offices and;
  10. Perform other badge and physical identity area access management related duties as assigned by the line manager.
  11. All other duties, as assigned.

Education, Experience, and Certifications:

Advanced Level Exams or equivalent qualification with at least two years of experience in management of regional access controls/security platforms/systems and customer service with required level of technical competency to handle the systems.


  • Has a strong administrative background.
  • Proficient in managing information technology (IT) systems.
  • Has experience with Lenel Onguard platform preferred.
  • Has experience with access controls and badging management preferred.
  • Ability to adapt in a fast paced, high demand and dynamic work environment.
  • A very detail-oriented, thorough and well-organized person.
  • Responsive and responsible attitude.
  • Must be proficient in communication, both verbal and written.
  • Must have strong attention to detail.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks, drug testing, and behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Close and distance vision and ability to adjust focus.
  • Computer skills; Microsoft Office and data analysis.
  • Frequent sitting, standing, and/or walking.
  • Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.