Facility Security Coordinator
Chicago, IL - United States

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Job Summary:

The Facility Security Coordinatorwill provide day-to-day supervision of security staff at an assigned client site.Thelocationrepresents high risk and significant visibility to the client'scustomers.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Maintain communication with management regarding the status of emergency situations and ensure subordinates respond proactively and appropriately.
  3. Serve as the primary point of contract for the Facility Security Manager.
  4. Respond to requests from individual facilities for security and investigation services;
    • Assist in coordinating and/or performing investigations, as required.
  5. Oversee the day-to-day operations of the Security department at the client site.
  6. Ensure the correct and consistent administration of the client & Pinkerton Service Agreement.
  7. Research and provide recommendations on the implementation of best practices and other key initiatives;
    • Ensure Pinkerton policies and procedures are updated, implemented, and adhered to.
  8. Inspect and evaluate risk and ensure adequate coverage for client sites including compliance with Post Procedural Manual and the client's Risk Based Security Program;
    • Provide recommendations to the Facility Security Manager.
  9. Ensure baseline hours are scheduled and worked;
    • Review and audit weekly billing of baseline and service request hours and take corrective actions.
    • Assist the Facility Security Manager in the approval of overtime scheduling to control security cost and overtime.
    • Oversee the scheduling of security personnel for all facility special events, service requests, and training requirements are met.
  10. Inspect each security post regularly, check for post housekeeping, Post Procedure Manual, and necessary emergency call listings;
    • If applicable ensure that all fire and emergency equipment is inspected.
    • Maintain fire equipment inspections, maintenance, and repair records.
  11. Provide guidance and direction to all supervisors and Facility Security Agents especially in emergency response situations;
    • Promote a proactive attitude in meeting the security and safety needs of the client.
  12. Monitor daily the content and quality of reports prepared by security personnel and provide guidance as necessary.
  13. Responsible for the evaluation of site information, occurrences and incidents, and communicating information to the Pinkerton regional management group and appropriate client site personnel.
  14. Develop, maintain, and coordinate effective communication with outside emergency agencies.
  15. All other duties, as assigned.

Education, Experience, and Certifications:

High School Diploma or GED with law enforcement, military, and/or security experience. Illinois PERC required.


  • Law enforcement, military, and/or security experience.
  • Customer service and results driven.
  • Strong problem resolution skills.
  • Attentive to details and follow-through.
  • Able to interact effectively at all levels and across diverse cultures.
  • Solid verbal and written communication skills.
  • Serve as a positive team member.
  • Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
  • Rapid and effective decision-making during unusual or emergency situations.
  • Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety.
  • Seeing, hearing, speaking, and writing clearly in order to respond effectively to situations, communicate with employees and clients, observe and report incidents, and direct others.
  • Frequent sitting and/or standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
  • Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.
  • Close and distance vision and ability to adjust focus.
  • Frequent sitting.
  • Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.

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