Background Screening Analyst
Reading, Berkshire - United Kingdom

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Job Summary:

The Background Screening Analyst as part of our embedded EMEA Corporate Security team for one of our Fortune 500 customers will review and evaluate background screening results, for the EMEA region, provided by a third-party supplier, the employee candidate and/or various other third-party record providers. The position will maintain key relationships with staffing in order to provide responsive and timely processing of background screenings. 

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Serve as a liaison between internal parties and external vendors regarding the background check process.
  3. Partner with the third-party screening supplier to identify discrepancies in information submitted by candidates and ensure background checks are completed on time.
  4. Communicate the processes, services, and individual background check situations with the vendors to improve the output quality.
  5. As part of the Pre-Employment Screening process, conduct background investigations;
  6. Follow-up with universities and employers to verify information provided by the candidates.
  7. Evaluate background investigation results and determine applicants' eligibility for employment based on the client's policies.
  8. Escalate issues with background screening records and program processes to the Regional Operations Manager for advice and direction.
  9. Communicate with Global Talent Acquisition teams or line of business contacts regarding the status of background checks for their candidates/employees.
  10. Archive and maintain copies of the background screenings final reports.
  11. Handle and secure personal data according to regional/country requirements
  12. Identify and raise process and programmatic ideas for refinement.
  13. Assist with regional process and program standardization initiatives.
  14. All other duties, as assigned. 

Education, Experience, and Certifications:

GCSE or other level 2 equivalent qualification with two or more years of customer service, administrative, investigations, due diligence, recruitment, and/or human resources experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. 

Competencies:

  • Customer service, administrative, investigative, due diligence, recruitment, and/or human resources experience.
  • English and 2nd language required (preferably Dutch, Romanian, or Hebrew)
  • Strong communication skills while working within a multidisciplinary, international, and collaborative organization.
  • Effective analytical skills.
  • Attentive to detail and accuracy.
  • Able to research and resolve issues independently while working across teams to acquire necessary information.
  • Able to work in a fast-paced environment under multiple deadlines and competing priorities.
  • Manage highly confidential information with appropriate discretion.
  • Able organize and re-prioritize assignments in response to changes in business needs, without compromising quality standards.
  • Demonstrate sound judgment in unique situations requiring regulatory considerations.
  • Effective written, verbal, and presentation communication skills.
  • Serve as an effective and positive team member.
  • Computer skills; Microsoft Office and data analysis.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers. 
  • Occasional reaching and lifting of small objects and operating office equipment. 
  • Ability to adjust focus between close and distance vision.
  • Travel, as required.
 Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. 

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.

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