Regional Operations Manager
Tokyo, Tokyo - Japan

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Job Summary:

The Regional Operations Manager is responsible for managing the client's regional security programs. The Operations Manager ensures that corporate security programs are tracked maintained, and executed in line with regional and global requirements.
The role supports the APAC regional manager, to proactively take ownership and deliver services effectively, to coordinate, develop, and support security operations. The Operations Manager is responsible for developing, initiating, maintaining and promoting security projects and program updates and to communicate regionally and globally to promote efficiency and cohesiveness of security programs and projects.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Monitor open source platforms and analyze global events including its impact to assets.
  3. Monitor for threats against user's open source tools.
  4. Conduct damage assessments on natural and human-made disasters.
  5. Send communication to cross-functional partners and complete safety check activations.
  6. Create operational briefs for leadership, as requested.
  7. Develop forecast reports on global threats, as requested.
  8. Investigate potential malicious activity or miscommunication on crisis response user pages;
    1. Initiate appropriate actions, as necessary.
  9. All other duties, as assigned.


Senior high school gradiation or equivalent with (experinece) or (degree and experince).



  • Knowledge of emergency/disaster management, corporate and physical security practices, risk mitigation and business resiliency.
  • Supervisory experience.
  • Able to implement process changes with innovation and creativity.
  • Able to work in and define ambiguity/gray areas.
  • Excellent written, verbal, and presentation skills.
  • Able to multi-task and organize workload for effective implementation.
  • Strong analytical and problem resolution skills.
  • Able to manage multiple projects simultaneously with competing priorities and deadlines under stressful situations.
  • Serve as an effective team leader.
  • Able to coach and motivate individuals to correct or improve performance.
  • Strong client orientation and results driven
  • Able to influence key business partners.
  • Strong project management skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Computer skills; Advanced Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks, drug testing, and/or behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers. 
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. 
  • Close and distance vision and ability to adjust focus.
  • On-call schedule to respond to emergencies and incidents at all hours.
  • Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.

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