Brand Protection Investigator
Guangzhou, Remote - China

We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

JOB SUMMARY: We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.
The Brand Protection Manager will support the client's Global Brand Protection team with the Brand Protection program implementation in China and by collecting market intelligence, evaluating leads, completing due diligence and fact gathering assignments. This position will be responsible for analyzing investigative information regarding sellingmanufacturing of counterfeit parts, supplier unauthorized sales and divertedparallel parts.

The Manager will work conduct dealer surveys to determine purchase practices in an assigned market. They will also establish brand and trademark awareness with region and dealer network and assist with other special projects, as necessary.
 

Essential Functions

  • The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
The Essential Functions Include:
  1. Represent Pinkerton's core values of integrity, vigilance and excellence.
  2. Collect market intelligence by means such as market surveys, online researches, trade show attendance, and engagement with companies, dealers and authorized sales channel personnel.
  3. Evaluate leads as assigned, performing due diligence and fact gathering, leading to the development of a GBP Fact Sheet.
  4. Conduct proactive and reactive investigations of counterfeit selling/manufacturing of parts in for the assigned market:
  5. Assist a network of investigators to address counterfeit activities.
  6. Help coordinate 3rd party covert investigations and resulting raids.
  7. Assist local enforcement agencies and investigators as a subject matter expert.
  8. Manage case files with investigators and region.
  9. Create Fact Sheet and Anaqua request to be submitted to GBP.
  10. Conduct proactive and reactive investigations of supplier unauthorized sales of Client's parts in the assigned market: develop Fact Sheet for GBP.
  11. Conduct Pre-Meetings with appropriate regional personnel (STA, Production and Service purchasing, PD, and OGC as necessary)
  12. Draft & Issue Cease and Desist letters/written supplier notifications
  13. Review and supervise Supplier unauthorized sales disclosures.
  14. Conduct supplier meetings; participate in supplier negotiations for settlement and financial recovery
  15. Draft Settlement Agreements between Supplier and Client
  16. Conduct dealer surveys to determine dealer purchase practices in assigned market:
  17. Conduct dealer parts sourcing reviews / loyalty assessment.
  18. Investigate original source & distribution channels.
  19. Support field operations / warranty operations in part sales verification
  20. Maintain database for all investigations. Create reports for internal meetings and high-level case recap for GBP and regional management.
  21. Build brand and trademark awareness within region and dealer network.
  22. Support marketing initiatives to promote genuine, original equipment parts with consumers and dealer network.
  23. Assist with development of special projects as necessary.
  24. Provide necessary supports to senior investigators as required
  25. All other duties, as assigned

Minimum Hiring Standards


Additional qualifications may be specified and receive preference, depending upon the nature of the position.

  • Must have a High School Diploma or equivalent.
  • Must be willing to participate in the Company's pre-employment screening process, including drug testing and background investigation.
  • Must meet the country's age requirements.
  • Must have a reliable means of communication (i.e., email, cell phone).
  • Must have a reliable means of transportation (public or private).
  • Must have the legal right to work in China.
  • Must have the ability to speak, read, and write English.

Education/Experience


Bachelor's degree with three to five years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Knowledge and experience in security-based brand protection, investigative techniques, and mechanical engineering (specific to automotive parts manufacturing and/or distribution) is critical to the position.
 

Competencies

  • Bi-Lingual skills; English/Chinese.
  • Chinese legal qualifications or experience with Intellectual Property Laws, preferred.
  • Able to work effectively with various company disciplines in order to successfully promote brand awareness and compliance with company policies.
  • Strong communication and negotiation skills necessary to resolve supplier infractions and improve trademark compliance.
  • Able to interact effectively at all levels of management.
  • Able to analyze complex data and develop innovative recommendations and solutions.
  • Solid project management skills.
  • Excellent verbal, written, and presentation skills.
  • Strong customer and results orientation.
  • Serve as an effective team member.
  • Able to assist in facilitating progressive change.
  • Able to adapt as the external environment and organization evolves.
  • Computer knowledge; Microsoft Office.
  • Knowledge and experience in brand protection, Intelligence Property, investigative techniques, and mechanical engineering (specific to automotive parts manufacturing and/or distribution) is critical to the position.
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
  • Broad automotive parts manufacturing and distribution experience (product development, design & release, pricing, sales & distribution) desired, but not required.
  • Ability to work effectively with various company disciplines in order to successfully promote brand awareness and compliance with company policies.
  • Computer literacy
  • Travel, as required

Working Conditions


With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers. 
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. 
  • Regularly requires intermittent sitting, standing, walking, running, climbing, squatting, and/or kneeling.
  • Travel, as required.
 
 
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.

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