Investigator (Part-time)
Sydney, New South Wales - Australia

We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

JOB SUMMARY: We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.
The Investigator plans and conducts client investigations and prepares high quality reports. This position will communicate with management regarding the status of each investigation to ensure adherence to timetables andor deadlines.

Essential Functions

  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
The Essential Functions Include:
  1. Represent Pinkerton's core values of integrity, vigilance and excellence.
  2. Conduct quality investigations in accordance with budgetary requirements and agreed upon deadlines to ensure client satisfaction and retention with minimal supervision.
  3. Submit investigative reports to ensure accuracy, investigative sufficiency, and professional quality; edits and corrects as necessary.
  4. Review reports of Associate Investigators as assigned for specific investigations.
  5. Maintain and submits accurate time and expense records in accordance with company guidelines.
  6. Brief appropriate supervisory/management personnel on a consistent and timely basis as to the status of each investigation.
  7. Participate in designated training sessions/seminars and reviews company training materials to maintain professional competencies and ensure high quality investigations.
  8. Maintain assigned equipment; maintains driver license, auto insurance, and serviceable vehicle, etc.
  9. All other duties, as assigned.

Minimum Hiring Standards


Additional qualifications may be specified and receive preference, depending upon the nature of the position.

  • Must hold a valid NSW Investigators Licence,Preferably have previous Home and/or Motor Vehicle Claims
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
  • Must be at least 18 years of age.
  • Must have a reliable means of communication (i.e., email, cell phone).
  • Must have a reliable means of transportation (public or private).
  • Must have the legal right to work in the Australia.
  • Must have the ability to speak, read, and write English.

Education/Experience


High School Diploma or GED.

Competencies

  • Strong investigative experience.
  • Risk assessment experience.
  • Able to work under adverse conditions with little or no supervision.
  • Keen attention to detail.
  • Able to solve complex problems and provide sound recommendations and/or solutions.
  • Able to carry out responsibilities with little or no supervision.
  • Able to organize workload for effective implementation.
  • Able to write detailed, accurate complex investigative/business correspondence and present information in one-on-one and group situations.
  • Strong client and results orientation.
  • Able to interact effectively at all levels and across diverse cultures.
  • Serve as an effective team leader.
  • Able to adapt as the external environment and organization evolves.
  • Solid interpersonal communication skills.

Working Conditions


With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks controlled substance testing, and behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • May perform job both indoors and outdoors, including industrial and/or manufacturing environments, construction sites, recreation venues, rural and urban street settings, etc., in widely varying weather conditions.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
  • Close and distance vision and ability to adjust focus.
  • Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.

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