Facility Security Manager
Chicago, IL - United States
The Facility Security Manager will perform interior and exterior inspections to protect the client's facilities, assets, employees, visitors, and vendors. The Manager will also oversee the Facility Security Agent's assigned to a specific client site.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Assist in the selection, orientation, development, and retention of staff in compliance with applicable guidelines;
- Counsel Facility Security Agents regarding job performance.
- Administer disciplines as required, ensuring fair and equal treatment of all employees.
- Complete standard interior and exterior patrols including;
- Lock doors to critical interior areas when employees are not present.
- Inspect the perimeter of each facility and lock/secure all exterior doors after employees have vacated the building and verify functionality of card reader doors.
- Enforce any and all parking regulations.
- Observe, document and report any and all suspicious activity.
- Close/secure gates and windows and verify exterior doors are locked.
- Verify functionality of all exterior card readers.
- Complete access control tasks including;
- Provide or prohibit employee access to specific areas including secure locations, based on access control light indicator.
- During shift change or breaks, monitor incoming employees at entrances to ensure each person is badging in and prevent “piggy backing”.
- Respond to calls to allow employees access to buildings, contact an authorized company representative must be contacted and complete verification to ensure that the person is in fact an employee and that they do have access to that facility.
- Oversee security equipment;
- Review CCTV system to ensure it is operational and provides the best view of the incidents. Randomly throughout the shift, monitor the CCTV cameras.
- Receive notifications via cellphone regarding employees, customers or visitors that do not have a badge for access to the building and verify that each person requesting access is authorized to be in the building.
- Maintain presence and interactions;
- Answer security-related questions.
- Investigate suspicious activity; both inside and outside of the buildings.
- Be the point of contact for law enforcement, fire or medical personnel.
- Engage with visitors, employees and customers to maintain a safe and secure environment. Deter problems and detect before situations become dangerous.
- All other duties, as assigned.
Minimum Hiring Standards
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company's pre-employment screening process, including drug testing, physical, and background investigation.
- Must have a reliable means of communication (i.e., email, cell phone).
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have applicable state and local license/permits to carry a concealed firearm.
High School Diploma or GED with law enforcement, military, and/or security experience.
- Illinois PERC, required.
- Law enforcement, military, and/or security experience.
- Customer service and results driven.
- Strong problem resolution skills.
- Attentive to details and follow-through.
- Able to interact effectively at all levels and across diverse cultures.
- Solid verbal and written communication skills.
- Serve as a positive team member.
- Computer knowledge; Microsoft Office.
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
- Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
- Exposure to sensitive and confidential information.
- Ability to handle multiple tasks concurrently.
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
- Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- Rapid and effective decision-making during unusual or emergency situations.
- Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety.
- Seeing, hearing, speaking, and writing clearly in order to respond effectively to situations, communicate with employees and clients, observe and report incidents and direct others.
- Frequent sitting and/or standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.
- Close and distance vision and ability to adjust focus.
- Frequent sitting.
- Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
*Current employees include Pinkerton and all Securitas divisions.