Investigative Analyst
Palo Alto, CA - United States

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Job Summary:

The Investigative Analyst conducts various analysis and investigative services for a specific client within their Investigations Center. The Analyst will complete all-source research, gather pertinent data, review intelligence gaps, prepare briefs, prepare case files and complete associated investigations and reporting requirements. The position requires shift work.

Essential Functions:

  1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
  2. Independently conduct investigations involving medium - high levels of complexity.
  3. Establish and manage investigative files for all new cases, including data input to keep files current.
  4. Conduct analysis and investigation services in a timely and professional manner with special attention to quality and accuracy.
  5. Conduct all-source collection and research, analyze, evaluate and integrate data from multiple sources;
    • Identify intelligence gaps, and specify collection requirements, to produce assessments and recommendations.
  6. Prepare analyses, assessments, or other products by applying expert judgment and specialized experience in interpreting information and making decisions.
  7. Extract essential information and analysis from investigations and intelligence products and synthesizes the information into actionable reports.
  8. Ensure compliance with all components of client contract through appropriate measurements.
  9. Prepare case project plan and review with supervisor.
  10. Prepare and/or review all submitted analysis and investigative reports to ensure accuracy, research and investigative sufficiency and professional quality;
    • Edit and correct, as necessary.
  11. Maintain a continued, positive relationship with the client through appropriate contact and the anticipation of service needs.
  12. Communicate all issues, related to the client relationship, with the appropriate management personnel.
  13. Participate in designated training sessions/seminars and review company training materials;
    • Enhance professional competencies and ensure high quality investigations.
  14. Apply highly developed inductive reasoning skills to provide a proactive approach to potential threats.
  15. Provide analysis to guide decision makers.
  16. Identify information/security gaps.
  17. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree in criminal justice, law enforcement, statistical analysis, related field or a four year degree from a national accredited program (any general science, research, social studies, science or cultural studies) plus seven years related experience (such as organized retail crime), or equivalent combination of education and experience. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

  • Tri-lingual skills; English, Portuguese and Spanish.
  • Strong interview/interrogation skills.
  • Able to write detailed, accurate, complex investigative and business correspondence and present information in one-on-one and group situations.
  • Excellent verbal, written, and interpersonal communication skills.
  • Must be able to work under adverse and stressful conditions with little or no supervision.
  • Able to solve complex problems.
  • Sound judgment and discretion.
  • Able to organize workload for effective implementation.
  • Able to interact effectively at all levels and across diverse cultures.
  • Serve as an effective team member and leader.
  • Able to adapt as the external environment and organization evolves.
  • Able to implement changes to operations and external/internal environment.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
  • Shift work including holidays, evenings, and weekends.
  • Close and distance vision and ability to adjust focus.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

*Current employees include Pinkerton and all Securitas divisions.